- We smile, look you in the eye and actually remember your name.
- We’ll try our best to answer all your queries. If we can’t, we’ll get back to you.
- We give you the best advice on what to see, do and eat around the city.
We Didn’t Name Ourselves BackHome For Nothing
The (Just Like) BackHome Guarantee is our promise that your stay will receive as much care, comfort and peace as you do at home. How do we do this? By setting standards and training our team vigorously to deliver on the three core values below. If you feel that we’re not living up to our promise, let us know, and we’ll offer you a complimentary night’s stay*.
* We will offer you an additional free night on top of your booking, instead of a refund. Other Terms & Conditions apply.